FAQ's (frequently asked questions)
Have questions about bin rentals in Vancouver, BC? Disposal Queen’s FAQ page delivers comprehensive answers on everything from bin sizing to eco-friendly waste disposal options. Serving Metro Vancouver with flexible, no-contract waste disposal solutions, we simplify the process of renting bins, ensuring it’s both sustainable and effortless for homeowners and businesses alike!
How much notice is required to order a bin?
At Disposal Queen, we offer same-day bin rental services across Metro Vancouver, depending on availability. To guarantee timely delivery, we recommend booking in advance. This ensures your waste disposal bin arrives exactly when you need it for your project or cleanup in Vancouver, BC.
What can/can’t go into the bin?
Our bin rentals can accommodate various types of waste, construction debris, green waste, commercial waste, wood, paper, polystyrene foam, and more. However, certain hazardous materials and restricted items cannot be disposed of in our bins. To view a full list of accepted and prohibited materials, please check Metro Vancouver’s Disposal Ban Program.
How much room is required for the truck to place the bin?
We use an advanced hook lift system for easy delivery, even in tight or compact spaces, making our service ideal for urban areas like Vancouver, BC. Unlike traditional roll-off trucks, our system allows for more flexible and efficient bin placement.
Where can the bin be placed?
Our disposal bins can be placed on driveways or streets, depending on local regulations. For driveway placements, we use protective wood dunnage to prevent surface damage. Some municipalities require permits for street bin placements, so we recommend checking local bylaws or contacting us for assistance in securing the necessary permits.
How full can the bins be loaded?
For safety and compliance, bins should be filled only up to the designated level load line. Overloading bins can lead to additional charges or service refusal due to safety risks. Whether you are handling residential waste disposal, home renovations, or commercial cleanups, keeping waste within the load limit ensures a smooth pickup process.
How long can I have the bin for?
Our standard bin rental period is 7 days, which is suitable for most waste removal projects. Need more time? No worries! We offer flexible rental extensions at an affordable rate, making us your go-to choice for stress-free, customized bin rentals in Metro Vancouver.
When will you remove the bin?
Once your project is complete, simply call us, and we’ll schedule a prompt bin pickup. Our team ensures fast and hassle-free waste removal, keeping your site clean and free of clutter.
How do I pay for the bin?
All of our retail customers pre pay for their bins by VISA or MASTERCARD, or certified Cheque. If you’re a commercial customer, please give us a call and we can discuss setting up an account for you.
Is your company licensed?
Absolutely! Disposal Queen is fully licensed, insured, and covered by WorkSafeBC. We are a trusted and professional waste disposal provider, committed to safe, responsible, and eco-friendly disposal practices in Metro Vancouver.